1. Introduction
Welcome to Sum Buddy ("we," "us," or "our"). We provide an AI-powered spreadsheet application (the "Service").
This Privacy Policy applies to all visitors and registered users ("you") of our website and Service. It describes how we collect, use, share, and protect your personal information. By using Sum Buddy, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
2.1. Information You Provide to Us
- Account Information: When you register for an account, we collect personal information such as your name and email address. We also store your password in a secure, hashed format.
- User Content: We collect and store the data you create and input while using our Service. This includes the contents of the spreadsheets you build and the text of the chats you have with our AI assistant, "Buddy" ("User Content").
2.2. Information We Collect Automatically
- Usage Data: We automatically collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Location Information: We may infer your general geographic location from your IP address.
- Cookies and Session Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use them to maintain your session (keep you logged in) and remember your preferences across visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
We use the collected data for various purposes, all aimed at operating and enhancing your experience with Sum Buddy:
- To Provide and Maintain our Service: We use your User Content and account information to operate the core functions of the AI spreadsheet and assistant.
- To Manage Your Account: To create and manage your user account and provide you with access to the Service.
- To Improve Our Service: We analyze Usage Data, chats with "Buddy," and spreadsheet content to understand user behavior, identify areas for improvement, train our models, and develop new features. All data used for improvement is handled with strict confidentiality.
- To Personalize Your Experience: We may use your data to tailor suggestions and content to you.
- To Communicate With You: We use your email address to send you important service-related announcements, security alerts, and support responses.
- For Marketing and Promotions: We may send you emails about new features, promotions, or other news about Sum Buddy. You can opt-out of receiving these communications at any time by following the unsubscribe link in the email.
- For Security and Fraud Prevention: To monitor for and prevent fraudulent or abusive activity on our platform.
4. How We Share Your Information
Your privacy is important to us. We do not sell your personal information to third parties. We only share your information in the following limited circumstances:
- Third-Party Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as for website hosting and providing the underlying AI technology. These third parties have access to your Personal Information and User Content only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- IMPORTANT - AI Sub-processors: The AI functionality of Sum Buddy is powered by third-party Large Language Model (LLM) providers. The User Content you submit (spreadsheet data and chats) is sent to these providers to generate responses. We encourage you to review their data usage policies.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfer: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
5. Data Security
We use commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. This includes measures like using SSL/TLS encryption for data in transit. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your Personal Information and User Content for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Anonymized Usage Data may be retained indefinitely for analytical purposes.
7. Your Data Rights and Choices
You have certain rights regarding the personal information we hold about you.
- Access and Correction: You can review and change your account information (name, email) through your account settings.
- Deletion: You may request the deletion of your account and associated data by contacting us at privacy@sumbuddy.net. Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
8. Children's Privacy
Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We may also notify you via email. You are advised to review this Privacy Policy periodically for any changes.